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Free Shipping Across India | Use Coupon Code NEWAGASHE10 to Avail Discount | Shipping Worldwide.



Have questions? We have answers.

How can I see what information you hold on me?

You can write to us on

How do I opt out of marketing?

You can also opt out of email marketing by clicking the unsubscribe link at the bottom of our emails. For any other marketing communication, please write to us on

How long do you hold my information for?

We generally hold information for 7 years.

Can I ask you to delete my information?

Yes, you can write to us on

How do I update my information?

You can update it at any time via your online account at

Do I need to register in order to place an order?

We recommend that all our customers register with us, to get the best service and offers 

available. However, you can also checkout as a guest or log in with Facebook, Google or Amazon.

Being a registered user, one can avail several benefits that are favorable :

1. Updates on what is the latest in store.

2. Save your address and view order status.

3. Make and manage your returns and exchange from your account (Only for U.S. & India).

4. Save shipping details.

5. Get special promotional codes/reward points.

How do I register?

You can register by simply setting up an email address and a password. Sign in to view what is already in your shopping cart. You can also opt to sign in using Facebook, Google+ or Amazon.

I forgot my password. How do I change it?

If you have forgotten your password, simply click on ‘Forgot password’ and you will be redirected to an email where you can reset your password.

How can I change my personal details or shipping address?

Log on to our website and click on ‘My Account’ to change your personal details or shipping address.

How do I purchase an item or several items at AGASHE?

Online shopping is quite an easy procedure. Start by choosing your items, add them to your shopping bag and proceed to checkout. An email and text message will be send to your email address and phone number to verify that you have purchased a product from AGASHE.

What size should I order?

The size conversion chart that is available on each product page will solve your sizing queries. All product sizes are mentioned as per the international sizing chart used by designers. However, sizes may vary across designers, and we can further help by providing you the exact product dimensions so that you can compare it with your own.

If you have detailed questions about the sizing of a particular product, you can contact us at

Does AGASHE offer alterations?

We do not offer alteration as a service as of now. However for specific cases you can reach out to our customer care team and they would help you with the next steps.

I need help deciding what to buy. Can I speak to a stylist?

Yes. At AGASHE, we have stylists that can help you find something in a particular style or for a specific occasion. If you have queries regarding what color would suit you or what garment would enhance your body type, our stylists will solve it all. For styling related queries, you can email us at or call us at 9971994371 from Monday-Friday(11am-8pm IST).

I liked an outfit at an AGASHE store but it is not available online. How do I purchase it?

Please send an email regarding the garment that you are keen on purchasing at and we will respond within 24 hours. 

Our customer care team will get in touch with you, if the product is still available.

Are the colors shown on the website accurate to the garments?

We strive to try and display the colors of the garment as accurate as possible on our website. However, we cannot give you a 100% guarantee that the colors of the garment will match the colors viewed on an electronic device. Take note that sight variations may occur in hand embroidered items.

Can I place an order for an item that is out of stock?

For a sold out item, select the size of your choice and send us a request with your details and we will get back to you once the product is available.

How do I know if my order has been placed?

Once you have placed an order, you will receive an email confirmation and a text message stating that your order has been placed successfully.

How do I track my order?

Once you have placed an order, we will send you a tracking number /AWB through an email. You will be able to view the date your item is in process to the date of shipment to the date of your item being in the process of delivery.

Can I cancel my order once it has been placed?

Once the order has been confirmed, it cannot be cancelled. 

Which items can be returned?

Once the order is confirmed, AGASHE has a no exchange/no return policy on purchases from the Website.

How long will it take to receive my order?

An estimated delivery time for each product is mentioned on every product page. Please check the delivery time period while you proceed to checkout, as each product varies. We are not responsible for delays caused by destination custom clearances. 

Do I need to sign for my order upon delivery?

Due to the value of the goods we sell, we request to place your signature against your order once the items has been delivered successfully to your address.

What are the payment methods you accept?

We accept Visa, MasterCard, American Express and Maestro credit and debit cards and Net Banking. 

When will I be charged?

If you pay by credit or debit cards, you will be charged immediately after your order is placed successfully.

Is it safe to use my credit card?

AGASHE accepts credit card payments through a secure online server, as we realize the importance of the security of your details. 

What additional duties and taxes will I have to pay?

All product prices for customers in India are inclusive of all taxes and duties. For customers overseas, all product prices (on a Delivery Duty Unpaid basis) displayed are exclusive of all import duties.

Does AGASHE ship to multiple addresses?

You can only make an order upon checkout to be shipped to one address. However, if you require more than one item to be shipped to more than one address, you will have to make separate transactions per item.

What kind of packaging will my order be shipped in?

All merchandise from AGASHE will be signed, sealed and delivered in a signature AGASHE packaging that will ensure that your product will reach safely to its destination without any damage.

Is my packaging insured?

All items are insured against accidental damage and theft while in transit from our store to the shipping address. However, once your items have been delivered to your address, they are no longer covered under insurance. Upon arrival, if your box is damaged, we recommend that you either refuse the delivery or make a note while signing for it that you are accepting a damaged box.

What is the returns and exchanges policy at AGASHE for India?

Once the order is confirmed, AGASHE has a no exchange/no return policy on purchases from the Website.

How do I return or exchange a product?

Once the order is confirmed, AGASHE has a no exchange/no return policy on purchases from the Website.

Can I return my outfit to an AGASHE store instead of shipping it back?

Once the order is confirmed, AGASHE has a no exchange/no return policy on purchases from the Website.

My item has arrived damaged or incorrect. What do I do?

If we have made a mistake from our end by sending you an incorrect item, garment size or damaged item, please send us an email at with a photograph of the garment. We will return it to you with the correct item/ garment size.

How do I know that the products you sell are authentic?

AGASHE has been a recognized brand of the fashion authority for the last 7 years. We have stores in Delhi (MG Road and Dhan Mill) and Hyderabad (Banjara Hills). We assure you that we are an authorized online store/distributor and we sell only authentic designer wear that our merchandisers have hand picked.

How do I redeem a promotional code?

Simply enter your valid promo code at checkout.

Does AGASHE have seasonal sales?

Yes, AGASHE has seasonal sales. Sign up for our newsletter to stay up to date with sale alerts.

Still have a query?

Didn’t find an answer to a query that you were looking for? Kindly email at and we will get back to you within the next 48 hours. 

Do you ship to my country? Which currency can I buy in?

We ship to 200 countries in the world and accept only Indian Rupees and US dollar currencies.

(Note - For customers outside India, only US dollar currencies are accepted by default.)

What are your shipping charges?




Shipping Charges



USD 199

USD 20



AUD 306

AUD 31



CAD 271

CAD 27

Hong Kong


HKD 1733

HKD 174

Nepal Rupee


NPR 28364

NPR 2853

Saudi Arabia


SAR 810

SAR 82



SGD 286

SGD 29



AED 800

AED 80



GBP 178

GBP 18

Rest of the World


USD 199

USD 20